Customer Support

Welcome to Blanco Design! We're here to help you with any questions about our premium Korean skincare products.

Contact Us

Our customer support team is ready to assist you with product questions, order inquiries, shipping information, and more.

Email:
General inquiries: contact@blancodesign.online
Customer service: admin@blancodesign.online

Frequently Asked Questions

Shipping & Delivery

How long does shipping take?
We offer fast shipping to the US. Most orders arrive within 5-7 business days.

Do you ship internationally?
Yes! We ship premium Korean skincare products worldwide. Shipping times vary by location.

Products & Orders

Are your products authentic Korean skincare?
Absolutely! All our products are genuine Korean beauty products from trusted brands like BIOAQUA, Hanlinger, Medicube, and more.

Can I track my order?
Yes! Once your order ships, you'll receive a tracking number via email.

What is your return policy?
We want you to love your Korean skincare! If you're not satisfied, please contact us within 30 days of delivery.

Product Information

Are your products suitable for sensitive skin?
Most of our Korean skincare products are dermatologist-tested and suitable for all skin types, including sensitive skin. Check individual product descriptions for specific information.

How do I know which products are right for me?
Browse our collection by concern (anti-aging, brightening, hydration) or contact us for personalized recommendations!